How can I contact support or report a bug?
Email support@lyro-ai.com with your platform, app version, device model, account email or user ID if available, and screenshots or screen recordings that help explain the issue.
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Help for editing, accounts, refunds, and privacy.
Contact support@lyro-ai.com for support requests. Include your device, app version, platform, and screenshots or screen recordings when useful.
How do I delete my account?
Where accounts are available, Lyro provides an in-app account deletion option in the account, profile, or settings area. Follow the confirmation flow shown in the app. If you cannot access the app, contact support from the email associated with your account.
How do refunds work?
For Apple App Store or Google Play purchases, request the refund through the same store. When Apple or Google approves and confirms a refund, Lyro honors that result and updates related credits, subscriptions, exports, or paid access.
Will Lyro train general AI models with my images?
No. Lyro does not use your personal information, uploaded images, prompts, masks, or generated edits to train general-purpose AI or foundation models.
Does image editing data go to third-party AI services?
No. AI editing requests are processed on systems operated by Lyro. We do not send uploaded images, prompts, masks, or generated edits to external AI providers for generation.